Delivery

COVID-19

It may take longer than normal for your order to be dispatched. We use Amazon to send out our orders and they are currently prioritising the dispatch of essential products. At present, Amazon are unable to give us accurate estimated dispatch dates, although they are typically 7-10 days at present. Your order will be shipped; in the meantime please bear with us.


We deliver to:

  • the UK,
  • the Channel Islands,
  • the Isle of Man, and
  • most static BFPO addresses (we may be able to deliver to certain other BFPO addresses - see below).

We normall also delivery to EU countries, but we're sorry that we can't offer that at the moment.

We take payments in sterling (GBP) only. We can only deliver to physical addresses - we cannot deliver to PO Box addresses (except for BFPO addresses).


Please choose the appropriate delivery destination below for further information about delivery cost. Please note that due to the current demands on all delivery services, there may be delays to your delivery and delivery times cannot be guaranteed.

We may dispatch an order in more than one package which may be delivered at different times. If we do that, we will not charge you any additional amount for delivery.


Delivery cost

Standard delivery:
Orders up to £19.99: £2.75
Orders of £20 or more: free

We're sorry, but express delivery is not currently available

Maximum delivery value

The maximum value of goods which can be ordered through our website is £1,000 (including VAT). If you wish to order a larger amount, please contact us.

Information for Channel Islands customers

VAT is charged on all orders. If your order is for delivery to the Channel Islands, please contact us within one month after dispatch and we will be able to refund the VAT element of your total order cost.


We deliver to most static BFPO addresses, and may be able to deliver to certain other BFPO addresses. Please see our BFPO page for a complete list of the BFPO addresses where we deliver and other important information about BFPO delivery.

Maximum delivery value

Except by prior arrangement, the maximum order value we will deliver to BFPO addresses is £500 (including VAT).


If tracking information is available, we or the delivery company will e-mail you when the goods are dispatched with a tracking number and details of how to track your order. We use a variety of methods and carriers to deliver our products, and tracking information may not be available for your order.

Size Guide

Bed Linen

The sizes below are "on the bed" sizes after 1-2 launderings - bamboo fabric naturally shrinks by up to 3-5% on the first 1-2 washes, and we take that into account in our sizes.

Single
Duvet Cover: 200cm L x 140cm W
Fitted Sheet: 195cm L x 90cm W x  36cm D
Flat Sheet: 275cm L x 180cm W

Double
Duvet Cover: 200cm L x 200cm W
Fitted Sheet: 195cm L x 140cm W x  36cm D
Flat Sheet: 275cm L x 235cm W

King
Duvet Cover: 220cm L x 230cm W
Fitted Sheet: 200cm L x 150cm W x  36cm D
Flat Sheet: 275cm L x 275cm W

Super King
Duvet Cover: 220cm L x 260cm W
Fitted Sheet: 200cm L x 180cm W x  36cm D
Flat Sheet: 275cm L x 300cm W

Pillowcases
50cm L x 75cm W
Our Oxford style pillowcases have a 5cm border