Privacy Policy

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ALL BAMBOO PRIVACY POLICY

This Privacy Policy sets out how All Bamboo uses and protects any information that you give us when you use this website.

All Bamboo is committed to ensuring your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this Privacy Policy.

All Bamboo may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Information we collect

We may collect the following information:

  • name,

  • contact information including postal address, email address and telephone number,

  • demographic information such as postcode, preferences and interests,

  • information about orders you place with us, or samples that you request from us, and

  • other information relevant to customer surveys and/or offers.

How your information is used

We require this information to understand your needs and provide you with a better service, and in particular for these purposes:

  • internal record keeping,

  • order processing,

  • to improve our products and service,

  • to obtain your feedback on our products and service,

  • to send promotional emails about new products, special offers or other information which we think you may find interesting, and

  • to contact you for market research purposes.

Unless we have your consent to do otherwise, we will only contact you for promotional or market research purposes by email, and not by post or telephone.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. If we have your consent to do so, we may use your personal information to send you promotional information about third parties which we think you may find interesting.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • in any promotional or market research email we send to you there will be an "unsubscribe" link (usually towards the end of the email). By clicking this link you will be able to request that your details be removed from our mailing lists, and

  • by emailing us at enquiries@allbamboo.com asking to be removed from our mailing lists.

You may request details of personal information which we hold about you. A small fee may be payable. If you would like a copy of the information please email us at enquiries@allbamboo.com. If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. The cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used, the locations of visitors and the source of referrals to this website. This helps us analyse data about web page traffic and improve our website and products in order to tailor it to customer needs. We also use that information to plan future advertising campaigns and to track the success of existing and former advertising campaigns, and for other statistical purposes. These traffic log cookies do not collect or store personal information about you.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.